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Frequently Asked

General

All items on our website are guaranteed to be authentic. We source our items from only the most trusted sources.

Every item that is offered on our website comes with a size guide. This size guide can be found in the details section of the corresponding product page. The measurements used are in inches, and are taken by us directly when the item is in hand to ensure that the measurements are as accurate as possible.

Each item that we offer on our site usually has a tag with the specific care instructions attached. This information can also be found in the details section of the corresponding product page. Please follow these instructions carefully. For the overall best care for your products that you purchase from us, we suggest bringing them to your local dry cleaner for the best course of action.

Sales tax is automatically calculated based on the shipping address given during the checkout process. Once the shipping address is entered in the process, you will be able to see how much sales tax there will be on the purchase. This sales tax varies based on the destination of the shipment. This amount can only be calculated during the checkout process. 

Yes, there is a high chance you will be charged customs and/or duty tax if you are not located in the United States Of America. If you would like further information please contact your local post office for information as the rates for customs and duties are completetly out of our control and are everchanging based on various factors.

Shipping + Returns

Yes, we ship to almost anywhere in the world.

Orders are processed within 24 hours and ship out from our facility within 2 business days after that.

United States

All Orders: Free

All Other Locations In The World:

Calculated During The Checkout Process

No, we are unable to offer returns at this point in time. All sales are final.

Due to the limited nature of the products being offered combined with our current volume and most importantly the fact that all of them are being purchased outright (not on consignment) means that currently returns are not sustainable for us.

This is why there is such an emphasize on checking measumrents and all sales being final on our announcement banner and in our product descriptions.

If for whatever reason there is an instance where a mistake was made on our end, contact us after receiving your item with detailed pictures to info@past-present.co and we will make it right.

Other

Due to the limited nature of the products we provide, it is rare to source more than one item of each style in the condition that we feel is acceptable to offer to our clients.

The products offered on this site are from various eras, designers and parts of the world. These three characteristics are why there is the different sizing for our items even if they are the "same" size.

For example, in one part of the world a "small" could be a consider a "large" and vice versa. The same applies to time.

This site was started by someone who has been both the buying side and the selling side of this industry before it even became how it was today. When purchasing from this site you know exactly where your hard earned money is going and that you are getting the best value for the items you purchase.

This site was started with the intention of providing the best product in the world at the fairest price possible for all of our clients.

Have More Questions?

Feel free to contact us whenever with any other questions that you may have. We are more than happy to help and will respond to your inquiry within 24-72 hours.

To submit an inquiry please fill out this form: